Rite Aid at 2125 Highway 155 N in McDonough, Georgia

Customer Reviews about Rite Aid

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  I was really feeling horrible with a burning sore throat. It was two minutes before they were scheduled to close. The young lady filled my prescription quickly and with a smile.
  March 22, 2017

  by jolanda harris
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  4/22/17: Chris, the licensed pharmacist is beyond rude, he always thinks it's okay to speak to women in a threatening manner. I'm in the drive thru waiting for my husband's prescriptions and the lady already takes my ins card. Like literally FIVE minutes later here comes Chris and the first time he speaks I can't hear him so I ask again and this man gets so much attitude! I'm talking about head circling attitude telling me my husband prescriptions need to be filled so I need to circle the building. I told him he needed to watch the attitude bc I can go toe to toe with him in that and he wouldn't be happy if I went inside. When I asked why they couldn't fill them already he gets even more attitude telling me that it's bc they need to bill the insurance first. I should have just stayed put but I Park and go inside and ask to speak to a manager. I get the supervisor on duty who isn't over pharmacy. I tell her what happened and she goes to check and see if they're ready. Surprise they are (why did he even ask me to circle the building??). I tell her that I don't want him ringing me up bc I just know he's gonna have attitude. She says he may need to speak to me about the meds and I tell her if I have questions I'll call my doc or Publix. Well she doesn't listen and has him ring me up. As soon as she gets without ear range he pushes the meds towards me and says "don't. You. Ever. Threaten. Me. Again." So I yell for the lady to come back and I tell her that I told her this was gonna happen. He can't just ring me up and get me on my way!! The whole time he is STARING at me. I ask what his problem is and would he like me to call the cops since he's threatening people and he says "please I wish you would" then walks away and comes back and says "I know them all personally" so I tell him that's fabulous! She finally gets the older black lady with short to ring me up and she doesn't even speak to me! lol I will never go to this pharmacy again and if you are wise you should steer clear as well! They have no idea how customer service works. None! Chris is an old tiny little gray haired diva with short man issues, only way to explain his inexcusable behavior.
  February 17, 2017

  by Candi
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  We have been treated poorly at every visit and have withdrawn our prescriptions. I shopped around for one medicine that insurance did not cover - a medicine that costs over $400 for a month's supply. Rite Aid told me I could use my wellness plan and get the prescription for $352. I used this price to compare to other stores. I also had a manufacturer's rebate of $50 but because of the wellness plan, Rite Aid would not permit us to use it. They said "their computers would not allow them to." What is so upsetting is that the pharmacist's attitude was that she didn't care if we took our business to another store. Now we're out $50 and have found that it does not pay to shop there and certainly don't count on pleasant service if you do.
  December 03, 2016

  by Tracey Mitchell

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